Performing arts case studies

The arts organizations that are able to innovate successfully are the ones that have a nuanced, up-to-the-minute understanding of their audiences. We've helped a wide range of arts administrators, marketers, and programmers achieve that understanding. Here are just a few of the ways we've done it.
 

Subscription models research
Client: A leading regional theater
Project: Focus group research to evaluate potential new subscription packages, policies, and messages.
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Consortium audience study
Client: A city-wide arts consortium
Project: Audience research to help an arts community collaborate to build audiences.
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Patron tracking surveys
Client: A leading symphony orchestra
Project: Ongoing surveys to keep marketing, artistic, and other departments abreast of audience perceptions and trends.
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You can also browse our case studies for museums, colleges and universities, and other nonprofits.

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January 16, 2012 | Peter

In the arts, audience-centered business models start with the art, not the business

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In my last post, I asked where the consumers are in the Colorado symphony’s new “customer-driven” business model and promised a few examples of ways arts groups are getting audiences into the picture a little more creatively. It’s about not thinking of them as consumers or audiences in the first place, but as collaborators.

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