Museum case studies

Successful, progressive museums maintain an ongoing dialogue with their audiences through evaluation and research. Here are just a few of the ways we help them listen to the individuals and communities they serve.
 

Reinstallation research
Client: A natural history museum
Project: Exploratory needs and perceptions research to guide a museum-wide renovation.
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Conservation program evaluation
Client: An aquarium
Project: Multi-audience evaluation of a public awareness campaign.
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Membership program research
Client: An art museum
Project: Audience research and facilitated planning to inform the relaunch of the museum's membership program.
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You can also browse our case studies for the performing arts, colleges and universities, and other nonprofits.

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January 16, 2012 | Peter

In the arts, audience-centered business models start with the art, not the business

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In my last post, I asked where the consumers are in the Colorado symphony’s new “customer-driven” business model and promised a few examples of ways arts groups are getting audiences into the picture a little more creatively. It’s about not thinking of them as consumers or audiences in the first place, but as collaborators.

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