Learning Center

Not everyone lives and breathes audience research. Sure, a few of the organizations we work with have PhD social scientists or other trained researchers and evaluators on staff. We love collaborating with these kindred spirits.

But many more of our clients have never commissioned a survey or attended a focus group before working with us. This section of our web site is for them -- and for you too if you'd like to learn more about research.

We intend to build the Learning Center over time into a wide-ranging reference for professionals in higher ed or the arts and culture sector who find themselves involved in audience research, evaluation, and assessment. It has two components:

  • Research methods 101, a tutorial on the qualitative and quantitative tools used in audience research
  • Common questions, an evolving FAQ with tips on managing, using, and sharing research within your institution. [Under contruction; please check back soon.]

 

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January 16, 2012 | Peter

In the arts, audience-centered business models start with the art, not the business

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In my last post, I asked where the consumers are in the Colorado symphony’s new “customer-driven” business model and promised a few examples of ways arts groups are getting audiences into the picture a little more creatively. It’s about not thinking of them as consumers or audiences in the first place, but as collaborators.

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