The rap on research for the arts, museums, and education

April 20, 2012

Universities amp up the arts. But who’s helping whom?

The arts on campuses seem to be entering a period of unprecedented investment and attention, with ‘arts districts’ and strategic initiatives and a new profile even at institutions famous for cultivating the other regions of the brain. Maybe it’s no coincidence that this comes at a time when the value and relevance of higher education and the value and relevance of the traditional arts (especially to young people) are being challenged  from all directions.

Yesterday, Dartmouth’s Hood Museum of Art announced that its new building would be designed by busy art-world architects Tod Williams and Billie Tsien. Nothing surprising there; campus art museums at UC Berkeley, UC Davis, University of Iowa, University of Wisconsin, Michigan State and many others are building or recently opened gleaming facilities, most of them designed by the same architects that have been creating all those new wings and renovations for larger, non-college museums around the country.

What caught my eye was the university’s positioning of the new Hood and other Dartmouth arts facilities as an “arts district.” This centralizing impulse — thinking about the arts at the level of the university rather than the level of individual organizations or programs — is being felt widely these days. 

MIT just announced its new Center for Art, Science, and Technology (CAST) with a founding gift of $1.5 million from the Mellon Foundation and a vision of better integrating the arts into the rest of the curriculum. (That’s something Mellon has been interested in, and funding generously, for almost twenty years, with a particular focus on university art museums and their connections to other academic departments and disciplines.)

And new arts initiatives are underway at Stanford, the University of Chicago (including an interesting new center), Harvard, and many other universities, all promulgating the basic idea that the arts (doing them as well as seeing them) are good ways of learning about much more than the arts. Harvard describes the trend succinctly right on the cover of its 2008 “Report of the Task Force on the Arts” [summary here, full pdf here]: the arts must become

an integral part of the cognitive life of the university: for along with the sciences and the humanities, the arts—as they are both experienced and practiced—are irreplaceable instruments of knowledge.

Behind all this attention is a major shift in thinking about what the arts are and what they’re for. The language of these university arts plans visions puts notions like ‘creativity,’ ‘imagination,’ and ‘innovation’ front and center. It’s not about learning the arts, which was the dominant paradigm for several decades. In a sense, it’s not about music or dance or theater or painting and sculpture at all. It’s about cultivating the kind of capacities that we (nowadays) associate with artistic creativity and performance: the ability to start with a blank page and see what belongs there; to improvise; to make intuitive connections; to bring people and groups together; to bridge ideas and feelings in a spirit of playful challenge. ...

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Categories: Arts participation, Higher ed, Improvisation, Innovation, Performing arts, State of the arts, Visual art, Young audiences
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March 31, 2012

Good research isn’t about asking audiences what they want

There’s been a thoughtful discussion lately about whether arts organizations are leading or following their audiences, which they ought to be doing, and whether the two are actually opposites. But a sour note can be heard in that chorus on both sides of the debate: the idea that audience research is a tool for pandering. (Cue the Steve Jobs quote about consumers not knowing what they want.) There’s a better way to think about this.

As usual, some of the most constructive ideas in the conversation have come from Diane Ragsdale (top) and Nina Simon, both of whom see the lead/follow dualism as an oversimplification at best and a self-serving masquerade at worst. From their different vantage points, Ragsdale and Simon suggest that leading and following are necessary aspects of a healthy, mutually responsive relevance that is all too rare among today’s arts institutions.

Simon cites her friend Adam Lerner, head of the MCA Denver and the subject of an admiring New York Times profile a few weeks ago, who wrote in 2008 that art museums should become “less visitor-oriented” and that they’re (in Simon’s paraphrase) “misguidedly searching for direction from audiences.” The answers lie inside the organization, Lerner argued then, not outside: museums “need to look more carefully at themselves.”

I’ve heard a similar view from Martha Lavey, artistic director of the hugely successful Steppenwolf Theater in Chicago. She has no patience for the fashionable notion that the community should be consulted on artistic matters, at least at her theater (she acknowledges it makes sense for some other kinds of organizations). Lavey has argued — in harmony with Simon and Lerner, I think, and maybe Ragsdale on some level — that Steppenwolf’s job is to give people something that’s valuable to them but comes not from them but from an artistic impulse within the organization and the artists who work with it. Not from a “strategy,” and certainly not from a survey.

That’s the idea arts leaders have in mind when they quote Steve Jobs’s dictum that “It’s not the consumer’s job to know what they want” and the fact that Apple does no market research. (One of the commenters on Simon’s post sounds this familiar note.)

Except it’s not a fact. It’s one of the self-mythologizing semi-truths about Saint Steve. Apple during his tenure may have had a had a different relationship to consumer research than some companies, but it also had plenty of ways of understanding its customers and their experiences and needs, from user groups and support forums to surveys and “Apple Customer Pulse,” an online feedback panel the company launched about a year ago. It also has a market research department — sorry, Consumer Insights — with a budget we can only guess at. 

Even if we scale Apple way down to the world of art museums and theater companies, that’s far more audience research than most arts organizations have at their fingertips. ...

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Categories: Arts marketing, Museums, Performing arts, Research issues, State of the arts, Visual art
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March 10, 2012

Why a little TED profanity makes me hopeful about Campbell’s Met

The recent TED Talk by Metropolitan Museum of Art director Thomas Campbell hasn’t been posted yet, but the summary on the TED blog sounds terrific — the clearest statement yet that this iconic institution is under new, 21st century management. And the rest of the museum seems to be getting the memo.

According to the blog, Campbell told the assembled TEDsters that the first art history course he took was taught by a hard-drinking, foul-mouthed professor, who at one point showed them a painting depicting a debauched scene with nude figures engaged in all manner of excess. He asked the class what the scene was, and good-boy Campbell — future heir to the throne of patrician prince Philippe de Montebello at the Met — answered that it was a  “bacchanal.”

“You fucking bookworm,” corrected his professor. “It’s a fucking orgy.”

It’s a great joke, particularly if you’ve ever read the labels at an art museum. Campbell’s point in telling it was that he has tried to incorporate that kind of directness in his own curation, part of his project at the Met (and the title of his TED talk): breaking down the walls of the museum. 

All of which must have been a conscious and brave declaration of departure from his predecessor, whose high-flown rhetoric about the timeless power of great art was altogether in the “bacchanal” register. Good for Campbell, and hello to the new Met.

The question is how he’ll put the museum’s money where his mouth is — and whether he’ll be able to do so, given the weight of tradition and the autonomy of senior curators at such an institution. Will the exhibition labels and wall texts really leave behind the kind of curator-speak that Campbell’s professor was so impatient with? Will the Met’s interpretive voice come that far down to earth, stripping away the academic objectivity and the distancing, Latinate rhetoric to get down to the personal, human pleasures of art? ...

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Categories: Institutional personality, Museums, Visual art
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February 27, 2012

As the arts conversation shifts to 'creative placemaking,' will large institutions still count?

The NEA has been funding creative placemaking for a year or so, but it was only recently that I heard cultural economist Ann Markusen and her colleague Anne Gadwa — co-authors of a terrific 2010 whitepaper by that name — present their research for the University of Chicago’s Cultural Policy Center. It’s an exciting story about thriving, innovative arts activity from which the leading, mainstream cultural institutions are almost entirely absent.

In case the phrase is new to you, Markusen and Gadwa define creative placemaking as a process in which “partners from public, private, non-profit, and community sectors strategically shape the physical and social character of a neighborhood, town, city, or region around arts and cultural activities.”

As their case studies show, those activities only sometimes involve people showing up at an existing nonprofit arts venue. Most of the time, the action is out in the neighborhoods, in and around alternative venues: repurposed industrial sites, independent commercial entertainment venues, public outdoor spaces, etc. As Markusen and Gadwa write,

Instead of a single arts center or a cluster of large arts and cultural institutions, contemporary creative placemaking envisions a more decentralized portfolio of spaces acting as creative crucibles. In each, arts and culture exist cheek-by jowl with private sector export and retail businesses and mixed-income housing, often occupying buildings and lots that had been vacant and under-used.

Why? In part (and this is my take, not theirs) because these efforts aren’t really driven by the organizations we usually think of when we think of “the arts,” nor by the people we think of as “arts leaders” in the city in question. They’re driven by other community, civic, or business entities, and sometimes by artists or small, grassroots arts organizations. If we think of most major arts initiatives as top-down affairs, decided on and funded by the arts establishment, the placemaking projects that Markusen and Gadwa write about are bottom-up, or perhaps side-in.

Where are the major arts organizations in this new landscape? Slowly getting on the bandwagon, the authors imply. “Large cultural institutions, often inspired by their smaller counterparts, are increasingly engaging in active placemaking,” they write in their executive summary. But there are precious few examples in the rest of their report. ...

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Categories: Chicago, Innovation, Museums, Performing arts, State of the arts, Strategy and strategic planning, Visual art
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February 18, 2012

Your local multiplex — it’s not just for opera, symphonies, and theater anymore

Its starting to look like the essence of innovation is seeing new uses for old tools. Take the humble movie theater, once synonymous with watching ... well, movies. But the Met’s Live in HD, and later LA Phil Live concerts, made that assumption look so 20th century. Now a London exhibition on Leonardo da Vinci has come to a theater near you. Will museums become local in a whole new sense? 

You may have heard about the exhibition, at the National Gallery in London, which brings together works of Leonardo’s that have never been in the same place. More likely, you’ve read about the “live,” high-def satellite version playing at select movie theaters around the world, in last week's NY Times review and elsewhere. The program is distributed by the same people who give us the Met broadcasts, high profile theater performances, and the occasional rock concert, BY Experience, self-described “pioneers of global live cinema events.” 

What’s new, obviously, is that this is an exhibition, not a performance. You’re looking at artworks. But you’re also (as with the Met’s and LA Phil’s appealing backstage footage and performer interviews) seeing and hearing far more about the art, the artists, and the exhibition itself than you would while snaking your way through the show at the National Gallery. You get the process, not just the product.

In a way, this is a natural evolution of what museum media and technology people have been trying to get their colleagues elsewhere in the museum field  to do for years: to stop thinking of virtual experiences of objects as a threat to in-person encounters with the real thing — a seductive but empty thrill that competes with the more profound in-person experience — and start seeing them as a way of deepening, extending, and personalizing that live experience. 

Few have argued openly that electronically mediated experiences can be legitimate, stand-alone ways of connecting with art, different from but on a par with seeing the genuine article face to face. 

Yet technological advances are changing that calculus. The advantages of the virtual experience are becoming harder to forget about when you’re standing in a crowd trying to see a painting that you can’t get particularly close to and certainly can’t manipulate (as in Google's Art Project), with no globetrotting curators or famous actresses on hand to talk to you about it with a humanizing passion and wit. “Live” can have more than one meaning.

Not that the Leonardo production — which premiered on February 20 and will be shown again at select theaters through the end of the month — is particularly witty. Picture a cross between an Oscar-night telecast (appropriate, given that you’re in a movie theater) and a PBS great-artist documentary. I’ve been listening to enough science podcasts lately to find the tone here a little precious and self-conscious, as if the museum and the filmmakers are anxious to be taken seriously. (Not something that worries particle physicists, for example.)

But still, this is the proverbial game-changer. Not only has the phrase “traveling exhibition” been given a whole new meaning, economically. Art museums are going to have to join their performing arts cousins in grappling with questions about whether they’re in the business of serving local audiences with traditional, live museum experiences or in the business of serving global audiences with electronically distributed experiences. 

Either way, they’ll have to think very differently about how they’re competing, and for whom. As Alan Brown argues in a forthcoming paper on the evolution of arts venues, local arts organizations may lose audiences as consumers head instead to their local multiplexes to see top-drawer international productions beamed in for a night or two. Institutions that aspire to be those international purveyors (like the LA Phil, pictured) will have to reinvent their business models in a way that embraces — and fully interweaves — local production and international distribution. 

That won’t be easy. But these days, invention is the mother of necessity.

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Categories: Business models, Classical music, Innovation, Museums, Performing arts, State of the arts, Technology, Venues, Visual art
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December 11, 2011

Art you enter, art you act — Carsten Höller show breaks records at the New Museum

Those people sliding down the tubes and lying naked in the flotation tank didn’t need a degree in art history or deep familiarity with contemporary art to enjoy the hell out of this show. They were the show, physically and socially. But the next time they visit a museum, how will they feel about just...um, looking at art?


Visitor floating in Carsten Höller's "Psycho Tank" at the New Museum. Photo Chang W. Lee/The New York Times

Blogging last year about participatory or “social practice” art, I wondered if a divide might arise between audiences for that sort of art experience and audiences for the more traditional, look-but-don’t-touch kind.  The success of the Höller show — averaging 1,700 visitors per day, a 30% lift over the New Museum’s previous exhibition record of 1,300 per day — underlines the possibility that artists working in this mode are altering museumgoers’ notions of what an art exhibition should do for them and what their role in it should be.

What happens when they bring those expectations to the museum on their next visit? Does non-participatory art, or a museum that isn’t premised on active, socially-constructed engagement, suddenly begin to look stodgy and stale?



Above: Waiting for the three-story corkscrew slide. Photo Benjamin Sutton
.
Below: Taking the plunge. Photo Chang W. Lee/The New York Times

That would be a problem, of course. I’d hate to see the act of beholding something extraordinary fall to the cultural wayside. But as an alternative to the inwardness and preciousness — the self-contained, even smug feeling — that too many people encoutner in too many contemporary art settings, Höller’s vision of the museum experience is bracing and overdue.

Instead of “referring to” or “evoking” or “embodying” (as the wall panels at a modern or contemporary art museum might put it) basic human states and activities like play, fear, eros, bewilderment, and giddiness, Höller has us be and do those things. Talk about “Art as Experience,” the title of John Dewey’s 1934 contrarian take on aesthetics, which now looks way ahead of its time. (Or maybe Höller and all this immersive and participatory action look like the literalization of Dewey.) ...

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Categories: Innovation, Museums, Participatory engagement and co-creation, Subjectivity, Visitor experience, Visual art
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August 05, 2011

Beyond learning: museums as aesthetic experiences

Part of the fun of the Visitor Studies Association conference two weeks ago was getting to bat around provocative ideas with some terrific colleagues. My own lob into the fray was a brief talk asking what we’d gain by seeing museum visits — even to science museums and the like — as aesthetic experiences. Here’s the gist of it.

It helped that one of my fellow panelists, Jennifer Novak-Leonard, had just talked about impact assessment in the performing arts. Everyone knows a symphony or a contemporary dance performance is an aesthetic experience, right? But in the museum world — even in art museum category, I’m afraid — what dominates the conversation about purposes and outcomes is learning. That fits the Enlightenment roots of museums, sure, but based on my experience researching audiences in the cultural sector (from Baroque music to science centers to zoos) it leaves out what matters most.

When we ask visitors why they came to the museum today, the top two responses are usually something about having fun and something about spending time with family or friends (the specifics depend on how we ask the question). Coming in third is learning something new or exploring the museum’s content area (natural history, wildlife biology, art history, whatever).

Whatever else it is, museum-going is a pleasure-seeking activity. Learning can be pleasurable, of course, and it’s a key ingredient in the stew. But it’s not, in itself, what draws people to museums. As the logicians would say, learning is a necessary but not a sufficient condition of a successful museum experience.

Yet what is our entire apparatus of museum evaluation built around? What are the funders paying us to assess? What do we set our exhibit and program outcomes around? Not our visitors’ first two goals, pleasure and social interaction — despite the fact that both of these are getting attention as components of a healthy, sustainable society. We focus almost exclusively on their third priority, learning.

Of course, we acknowledge that museum experiences have to be engaging, stimulating — pleasurable — in order to hold people’s attention long enough for them to learn something. But the hierarchy is clear: pleasure (if it’s present in our conversation at all) is the means to an end: it’s one of many things that can contribute to the desired outcome (learning). What if, for once, we flipped that and saw learning as one thing that can contribute to pleasure? What if pleasure, that basic building block of human and social happiness, were the highest goal?

In other words, what if museums took a page from the performing arts and thought of exhibits and programs as aesthetic experiences? By “aesthetic” I don’t mean “beautiful” or even visually striking. I’m using the word in a broad sense based on a tradition that runs from Aristotle to Kant and Schiller and right up through 20th century formalism. An aesthetic experience is one that’s intrinsically, not instrumentally important. It feels purposeful but doesn’t serve any purpose external to itself — except pleasure. It’s a sensory experience but somehow weaves sensation and rational understanding into a whole that transcends both parts, with results that are emotional. It’s a species of play. ...

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Categories: Conferences, Culture sector, Institutional personality, Museums, Science museums, Visual art
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July 30, 2011

The Onion’s art museum joke is worth taking seriously

I know, there’s nothing more deadly than dissecting a joke. But last week’s Onion article about a new “art jail” in San Francisco suggests that those sophomoric editors remember their Foucault. It also suggests that Americans still see art museums, deep down, as authoritarian and heavy-handed. Otherwise, we wouldn’t get the joke.

Michel Foucault and other cultural theorists of the late 20th century viewed museums as “disciplinary” institutions, along with prisons, hospitals, schools and the like: places that represent and enforce political power, usually of the capitalist and imperialist variety.

The Onion’s clever twist is that it’s the artworks that are being punished, not the visitors. The new “detention facility” is designed to “imprison a large population of high-profile paintings and sculptures,” with “particularly prominent or notorious” works held in “solitary confinement”—that is, in “rooms all by themselves, where they hang on otherwise bare walls and are kept under close scrutiny by guards.” Which isn’t a bad description of how museums do treat well-known masterpieces.


The Onion's caption: "An art jail guard watches over three prisoners."

The art jail’s “warden and distinguished Rembrandt scholar” evinces both a fetish for organization —

“If you want to maintain order, you have to put each piece in its proper place,” said Paulson, explaining that inmates were strictly divided by genre, artist, and form.

— and a vague, do-gooder’s confidence about his institution’s value to society:

“By keeping these masterpieces within our walls…we hope to do a great service to our city and to society as a whole.”

It’s a sharp, Hollywood-style parody of the museum director. And the whole piece raises some surprisingly rich questions about where art belongs, whether its creativity is inherently subversive and therefore on some level a threat, and what the purpose of art museums really is. 

For Foucault, museums were one of the ways that society “exercises its controlling systems of power and knowledge.” But they were also (as a terrific paper [pdf] in a museum journal points out) places based on, and designed to promulgate, the Enlightenment values of critique, freedom, and progress, which are exactly what can help us overcome those controlling systems. They’re simultaneously stabilizing and destabilizing, conservative and progressive. 

But next time you visit an art museum, look around and ask yourself which impulse predominates.

The punch line was that, a few days after the Onion satire appeared, the New York Times profiled a contemporary art museum that opened last year in Uruguay in…you guessed it, an abandoned prison. “Cells allow viewers to see modern art and installations…in isolation,” the writer observes, sounding an awful lot like the Onion.

Of course, the Uruguay museum isn’t the first, even in South America. The National Museum of Colombia resides in a former fortress-prison built in the 19th century called the Panóptico. The design of that building was based on the Panopticon prison laid out in the 18th century by the English social reformer Jeremy Bentham, whose work Foucault had a lot to say about.

What do you think? Is the Onion article funny? Is the jail metaphor just flippant reverse-snobbery, or is it apt?

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Categories: Culture sector, Museums, Visual art
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June 23, 2011

Where have I been? (Hint: It has to do with where I’m going)

Did you see that article not long ago about the ridiculous percentage of blog posts that are apologies by the blogger for not having blogged in a while? Well, here’s my contribution to the genre. But it’s also a chance to share some big personal news with those of you who are interested. (The rest of you can skip it; I’ll have more musings on the changing cultural sector for you very soon.)

The news is something I’ve been telling colleagues and clients about for several months, though this is the first time I’m putting it in print. This summer, after almost twenty years in Chicago, I’m moving with Cheryl and our kids to Santa Fe, New Mexico.


The New Mexico Museum of Art on the Santa Fe Plaza (yes, I'm joining)

It’ll be a serious shift for us in a hundred ways, and it has all but taken over my life for the last few months. Fixing up and selling our house in Chicago, flying back and forth to Santa Fe to search for a new house there, dealing with realtors and inspectors and contractors on both ends — that’s only the half of it.

There’s also the professional side: working with our terrific team at the firm to ensure it’s a transition in which everyone grows. Because this is no stepping back for me, nor for Cheryl. We’ll continue to lead the firm from what everyone is calling our Santa Fe office, and we’ll continue to work with clients around the country in both our worlds (higher ed and arts & culture).

Sure, we’ll be giving up some day-to-day management, but that was happening naturally as we’ve grown to a staff of a dozen. More significantly, we’ll be sharing real leadership of the firm with Bill, Sarah, and Chloe, who recently received some overdue promotions and became our first vice presidents. (Anne and Mike were also appointed to more senior roles, becoming the firm’s first associates.)

All that would have happened organically anyway, but our impending move to the southwest has become the dust mote around which the whole cloud is rapidly condensing. In a small team — and especially in a family business, which this one literally is — sometimes the senior people need to make a little room so the next generation can step in.

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Categories: General, Personal reflections, Science museums, Visual art
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May 01, 2011

Technology and its discontents in the arts — The Culturelab dust settles

My brain is still buzzing from two days of presentations, conversation, and debate at the second annual Culturelab convening at the University of Chicago. Day One was an invitational affair with a small group of philanthropic and government funders from the US, UK, and Australia. On Day Two we were joined by Chicago-area arts leaders (and some terrific grad students who will become arts leaders) for an "emerging practice" seminar. The heart of the agenda was a debate about technological layering onto arts experiences: enrichment or distraction?

I had assumed the conceptual action would be on Day One, with its big-picture agenda built around the recent supply and demand fracas in the arts (I spoke on the demand side of the equation). The topics for Day Two — technology in the morning, pricing in the afternoon — promised a more tactical discussion.

But things got interesting well before the lunchtime debate between Alan Brown, the well-known arts researcher (and founder of the Culturelab consortium), and Martha Lavey, the much-admired artistic director of Steppenwolf Theater, about whether audiences should be able to use their mobile devices during performances. Ron Evans (at left) gave a witty and eye-opening talk [pdf] about mobile interactivity and augmented reality, including a card-game app from the Tate Modern in which visitors (you have to be at the museum to play) pick artworks that they think would win in a fight if the works came to life and started brawling with each other.

You could hear the uneasy chuckles in the room: Sounds clever, but is that how we want people engaging with Art?

Evans was followed by another bright young light in the world of social tech: Devon Smith, who talked about foursquare and its current and potential uses in the arts. Among her examples: an art-treasure hunt and exhibition held last year in New York called Mission: Edition, from an art gallery interested in what it calls “psychogeography.” Not surprisingly, the Brooklyn Museum is also on Smith’s foursquare A-list.

What I began to realize, listening to Evans, Smith and others talk about technologies as simple as supertitles and as sophisticated as this amazing dance interactive, is that what’s “augmented” about these arts experiences is the social connection. There’s someone talking to you. Or you’re talking to someone. You’re not alone. ...

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Categories: Arts marketing, Chicago, Conferences, Culture sector, Participatory engagement and co-creation, Performing arts, Slover Linett events, State of the arts, Visual art
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