The rap on research for the arts, museums, and education

January 16, 2012

In the arts, audience-centered business models start with the art, not the business

In my last post, I asked where the consumers are in the Colorado symphony’s new “customer-driven” business model and promised a few examples of ways arts groups are getting audiences into the picture a little more creatively. It’s about not thinking of them as consumers or audiences in the first place, but as collaborators.

Take the street-filmmakers of Germany’s Gob Squad, whose recent film starring passersby in New York’s East Village, “Super Night Shot,” was screened at the Under the Radar festival only minutes after it was shot. (The last scene was filmed in the lobby of the theater, so the crowd watched themselves watching for the arrival of the actors.)


The Gob Squad's Bastian Trost, in mask, with a passerby recruited as an actress. Photo Piotr Redinski for the New York Times 

Or Martha Graham’s “On the Couch” video competition — actually more of a narration competition, in which you’re asked to imagine, write, and record the inner monologue of a Graham company dancer performing an evocative solo in one of two online videos.

Remember “reader response” theory from the ‘70s, that radically postmodern idea that the artwork is completed by the beholder? The object or “text” doesn’t exist as such until an audience engages with it. Well, that idea turned out to be just a foreshadowing of what’s going on today. Viewers are quite literally completing the art. And it doesn’t even feel particularly radical when they do.

Or think of the Plains Art Museum’s “You Like This: A Democratic Approach to the Museum Collection,” which crowdsourced the selection of objects for a permanent collection highlights show. (Apparently even the most progressive practices at art museums still involve a colon in the middle of the title, just like a PhD dissertation.)

Or all the ways that classical musicians are reinventing classical music “without the tuxes,” as one recent story put it.  This alt-classical “revolution” (in, for example, the Pacific Northwest) isn’t news to anyone reading this blog, of course — some of you are the ones taking over bars and coffee shops armed with cellos. It may not be participatory in the same sense that the Gob Squad, Martha Graham, or Plains Art Museum examples are. But it shares their democratic, street-level ideals.

In an era when headlines like Salon’s recent “Can the Symphony be Saved?” are frequent enough to blur together, established orchestras will have to try harder to shake off the chains of caution, self-importance, and (maybe the heaviest shackles) nostalgia. Yes, it’s admirable that Colorado’s new plan was developed by the musicians and staff working hand in hand. That clearly took courage and leadership, and other orchestras should continue trying to tear down the same wall. ...

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Categories: Arts participation, Business models, Classical music, Innovation, Institutional personality, New audiences, Performing arts, Venues, Young audiences
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January 06, 2012

At the Colorado Symphony, half-steps toward a “consumer-first business model”

The orchestra’s new business plan, “Creating a 21st Century Orchestra,” is being positoned as a radical step toward relevance and away from the pieties of the past. But compared to some of what’s going on in the arts these days, it doesn’t push very far. Where are the consumers in this new model? Largely in their seats, where they belong.

Reading the plan, I was reminded of what a friend said after returning from the League of American Orchestras conference a year or two ago. “It’s a dinosaur convention,” he reported. “They all know the comet has struck, but they have no clue what to do about it.”

In the Colorado document, there’s much talk of new realities and the need for “redirection.” “The program content and existing format of the orchestra is no longer appropriate to adapt to a viable 21 century model,” the plan declares. But that big diagnosis is followed by a small, familiar prescription: the orchestra will “expand its performances through full orchestra, chamber orchestra, and small ensembles to venues around the entire area.” 

The logic, presumably, is that what’s no longer relevant Coloradans when presented in Boettcher Hall will be relevant when presented in venues in their own communities. That makes a little sense, but only a little. Venues make a difference when they create alternative frames for the arts experience: new conventions, behaviors, participation, interaction, vibe. (Arts researcher Alan Brown has a terrific forthcoming paper about the role of venues, which I'll link to.)


Jeffrey Kahane leads the Colorado Symphony Orchestra. Photo Karl Gehring, The Denver Post

There’s no mention of any of that in the Colorado plan. Instead, it reaffirms the traditional, presentational model of classical music (“uncompromising artistic quality presenting music that is timeless and fostering new music”) as well as a taste-making function that sounds painfully self-justifying in this context (“our artistic responsibility to be a curator of the great music, traditional and contemporary, as a service to our community”). Nobody seems to have noticed that values like those are what led orchestras to the relevance and support challenges they currently face, and which the new plan is supposed to address.

In other words, everything’s being questioned except the underlying assumptions. 

I guess that’s a formula for incremental change, at least, and for the institutional stability that makes change possible. But it may also make institutions themselves—established, sizable, and reasonably well-funded arts organizations like the Colorado Symphony—vulnerable to competition from upstarts offering consumers more dramatic departures from tradition and more involving forms of relevance.  

I’ve blogged about some of those upstarts before, and in my next post I’ll look at a few more who are getting consumers out of their seats and into the business (and artistic) model.

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Categories: Business models, Classical music, Innovation, Institutional personality, New audiences, Performing arts, Strategy and strategic planning
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December 11, 2011

Art you enter, art you act — Carsten Höller show breaks records at the New Museum

Those people sliding down the tubes and lying naked in the flotation tank didn’t need a degree in art history or deep familiarity with contemporary art to enjoy the hell out of this show. They were the show, physically and socially. But the next time they visit a museum, how will they feel about just...um, looking at art?


Visitor floating in Carsten Höller's "Psycho Tank" at the New Museum. Photo Chang W. Lee/The New York Times

Blogging last year about participatory or “social practice” art, I wondered if a divide might arise between audiences for that sort of art experience and audiences for the more traditional, look-but-don’t-touch kind.  The success of the Höller show — averaging 1,700 visitors per day, a 30% lift over the New Museum’s previous exhibition record of 1,300 per day — underlines the possibility that artists working in this mode are altering museumgoers’ notions of what an art exhibition should do for them and what their role in it should be.

What happens when they bring those expectations to the museum on their next visit? Does non-participatory art, or a museum that isn’t premised on active, socially-constructed engagement, suddenly begin to look stodgy and stale?



Above: Waiting for the three-story corkscrew slide. Photo Benjamin Sutton
.
Below: Taking the plunge. Photo Chang W. Lee/The New York Times

That would be a problem, of course. I’d hate to see the act of beholding something extraordinary fall to the cultural wayside. But as an alternative to the inwardness and preciousness — the self-contained, even smug feeling — that too many people encoutner in too many contemporary art settings, Höller’s vision of the museum experience is bracing and overdue.

Instead of “referring to” or “evoking” or “embodying” (as the wall panels at a modern or contemporary art museum might put it) basic human states and activities like play, fear, eros, bewilderment, and giddiness, Höller has us be and do those things. Talk about “Art as Experience,” the title of John Dewey’s 1934 contrarian take on aesthetics, which now looks way ahead of its time. (Or maybe Höller and all this immersive and participatory action look like the literalization of Dewey.) ...

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Categories: Innovation, Museums, Participatory engagement and co-creation, Subjectivity, Visitor experience, Visual art
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December 06, 2011

A dream conference on public science — help me imagine it

A new grant solicitation from the NSF has me thinking about how and why scientists communicate with laypeople like us, and how and why some laypeople get excited about it. I’ve blogged before about what makes that connection work, but I don’t think there’s been a national conversation about it. Maybe it’s time.

After all, the proliferation of new science content — much of it of a kind you wouldn’t have seen even five or ten years ago — is remarkable. From podcasts like Radiolab and StarTalk and live series like the scrappy Story Collider or the star-studded TED Talks, to new approaches in old-media outlets like Scientific American and PBS, not to mention all those books for the “general reader” that scientists and science journalists are writing, there’s a new energy and a new flavor around science communication. Human narrative is becoming more central, as is humor. Personality and subjectivity are breaking in. The limits of science, and its blurry boundaries with mystery and speculation, are coming out of the closet.

And the whole thing feels less like “science education” than like...well, a cultural phenomenon. Creative intellectual expression meets audience enjoyment. Science as song.

The nature of this change is fascinating to me, and it seems to be largely unexamined. We should be talking about what impulses drive it, what its historical antecedents and social influences are, and especially what it hopes to achieve.

Enter that grant program from the National Science Foundation, which invites proposals for research into innovative evaluation methods in formal or informal STEM education. Don’t worry, it took me a few seconds to sort out the self-referentiality there, too. When I got my head around it, and especially when I saw that there was a grant category for organizing a conference, I realized that this could be an opportunity to bring the best minds in the field together to discuss both sides of the coin:

What is good public science? / What good is public science?

In other words, what does engaging, energizing public science look and sound like? How does it differ from its implicit opposite, professional or inward science, and from the traditional ideals of classroom-based or museum-based STEM learning? How does it relate to other domains of cultural production and engagement?

And the flip side: what is public science meant to achieve, and for whom? What kinds of social, civic, or individual goods are at stake? Most relevant to the NSF grant guidelines, how can we tell if it’s working? We could use this dream conference to come up with new evaluation metrics—or, to use that trendy term, a framework—sensitive to these new forms that science is taking all around us. ...

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Categories: Conferences, Evaluation, Informal science education, Innovation, Institutional personality, Learning, Museums, Science museums
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December 05, 2011

Flash-mob opera: The devil is in the attitude

So these four opera singers walk into a food court... It worked beautifully in Philadelphia’s Reading Market last winter, as I blogged at the time. But a week’s worth of Chicago Opera Theater singers doing the same thing in Chicago suggests that it’s not easy to make this kind of public arts-grenade infectious rather than merely interesting.

The setting and the surprise are the same: a busy downtown food market at lunchtime, with diners eating, reading, and talking. Some music begins—in this case a pianist at an electronic keyboard—and one of the people waiting on line for coffee turns around and begins to sing an operatic chestnut in a big, gorgeous voice.


Video and photos below: Marcus Leshock/WGNTV)

The folks at Chicago Opera Theater are clearly taking a page from their colleagues at the Opera Company of Philadelphia, who have done several of these stealth interventions under the Knight Foundation’s wonderful “Random Acts of Culture” program.

But compare the videos (Chicago and Philadelphia) and photos and you can sense a subtle but decisive difference. The bystanders—bysitters?—in Chicago don’t really get into it. They seem intrigued but not enlivened. Their faces have a slightly closed-off look, the look you get when someone's trying to sell you something. For the most part, they go on with what they were doing.

Whereas the faces in Philadelphia are smiling, energized, made happier. They pull out their smartphones to shoot video. Strangers talk and gesture to each other. A crowd gathers.

What’s the difference? Not artistic quality, at least in the usual sense. It’s something in the faces and body language of the performers. The OCP singers are clearly having fun, relishing the stunt and the connections it lets them make with people. This is classical music as a social practice.

The COT singers pull the same stunt gamely, but gamely isn’t the same thing as wholeheartedly or comfortably. Their smiles seem a little more stagey. Their eyes aren’t twinkling with the giddiness of the enterprise, the energy that turns a performance into a party. They're putting themselves out there, but they're not making a scene.

Predictably, they get back what they give. ...

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Categories: Chicago, Classical music, Improvisation, Innovation, Institutional personality, New audiences, Performing arts, Venues
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July 31, 2011

Classical chops, rock vibe: 2Cellos shows what else can happen

A few days ago, Luka Sulic and Stjepan Hauser, two high-octane Croatian musicians known as 2Cellos, played at Le Poisson Rouge in New York. I wish I’d been in town to see them live, because their viral YouTube videos display all the qualities I’ve been saying classical music needs more of: rawness, energy, impoliteness, spontaneity, ego. If you haven’t watched them in action, you’re missing something.

The two young cellists are both classically trained: both attended royal conservatories in the UK and one of them (Hauser) was a student of the late cello legend Mstislav Rostropovich. Both were doing well on the competition circuit and were playing internationally at all the right venues. 

Apparently they avoided the indoctrination that usually comes with that kind of training — the traditional ideals that still shape the careers of many classical prodigies. They’re working outside of the culture of classical music, making other uses of their prodigious talent and rigorous training. For one thing, they’re playing rock, or at least that’s what they got famous for, almost overnight on YouTube: propulsive, virtuosic renditions Guns N’ Roses’ “Welcome to the Jungle” and Michael Jackson’s “Smooth Criminal.”

But it’s not just what they play, it’s how: fiercely, almost animalistically, twisting with energy, stamping their feet, and beating up their instruments. Their bows literally shred during the performance. In other words, they embody the subversive energy of rock and roll, the Dionysian upwelling that felt, to the establishment in rock’s early days, so aggressive and sexual and threatening.

The response they’ve been getting is more enthusiastic and more genuinely human than any classical audience reaction I’ve seen. No wonder Elton John asked them to tour with him this summer and fall (see photo with Sir Elton).

The classical realm (if that’s where we are) hasn’t seen anything like it since Nicolo Paganini, who was something like the Eddie Van Halen of his day. Classical music people often bring up Paganini to show that classical music can have the rabid crowds and almost-destabilizing force of popular music. But that begs the question of what has happened in the 170 years between Paganini and, say, Lang Lang, who’s a major star by classical standards but about as subversive as a Harry Potter sequel.

Sulic and Hauser are answering that question by example. They’re also demonstrating that conservatory training can pay off in ways that look very different from the traditional picture of success. Not long ago they might have been considered apostates, but given the conversation that’s going on at arts colleges (at least in the US) about creativity, innovation, and the changing role of musicians and artists in society, I’ll bet those two handsome cellists become poster children for the new era.

What do you think? Is it classical? Does it matter? And what (if anything) does it mean for classical music’s relationship to the broader culture?

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Categories: Classical music, Culture sector, Demographics, Innovation, Institutional personality, Performing arts
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April 18, 2011

More on supply and demand: The arts need a definition that’s not negative

In my last post, I wrote that the supply and demand debate that’s still simmering in the arts has raised fundamental questions about what we mean by “the arts.” In fact, these days every conversation in the arts field, from how to measure impact and how to harness the participatory energy to what kinds of facilities we should be building, seems to lead back to those questions. The arts are in a definitional crisis. And that’s a good thing.

The phenomenal growth of the nonprofit arts sector that began in the US in the late 1950s and 1960s was fueled in part by macro trends like rising postwar education and income levels and tax policies that led many well-off people to set up foundations. But of course it was also driven by cultural imperatives, and in retrospect it’s pretty clear that among these was a strong desire to be a counterweight to popular culture, which was coming into its own at around the same time and taking on a subversive, youthful energy that made traditionalists nervous. (I remember my grandfather curtly dismissing the Beatles as “noise.” The Beatles!)

This was a negative identity, premised on oppositions rather than intrinsic attributes. The arts were non-commercial, non-profit, “high” culture as distinct from “low.” It’s almost as if the purpose of the arts, as that category came to be defined, was to be an antidote to the rest of culture: civilized because everything else was increasingly uncivil; elegant and “serious” because everything else was coarse and frivolous; formal because everything else seemed to be coming loose.

In a way, the negative identity was nothing new: composers had been writing atonal scores and artists painting non-representational canvases since the Modernist era began in the late 19th and early 20th centuries, in part to distinguish their work from more vernacular forms. But the divergence of popular culture and the arts in the latter half of the 20th century ran deeper; it became a kind of aesthetically-based class structure, or rather many structures: dance companies, regional theaters, art museums, chamber music festivals, poetry societies, and so on.

And clearly that identity worked well, at least for several decades. As researcher Nick Rabkin points out in his recent NEA paper on arts education [pdf], demand in the 60s and 70s grew right along with, or maybe even drove, the increasing supply of nonprofit arts organizations. We built it, and they did come. And we kept building it because they were coming.

Obviously the negative definition is still working for some audiences and some organizations. I’ll occasionally hear a symphony trustee or an art museum curator lovingly describe their institutions in just those oppositional ways.

But it’s clearly not working for everyone. We’re still building it, but they’re no longer coming in those numbers. (We don’t know when the peak in attendance was, but it was probably before the NEA’s Survey of Public Participation began in 1982.) What changed? Among other things, the assumptions and mindset on which the oppositional definition was premised. ...

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Categories: Culture sector, Innovation, Museums, Performing arts, State of the arts
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April 15, 2011

The arts debate du jour is about supply and demand. But of what?

Unless you’ve been vacationing on Saturn’s moon Titan, you’ve probably heard about the flap over NEA chairman Rocco Landesman’s suggestion, at a conference back in January, that since nonprofit theaters (and by extension the rest of the arts) can’t expect to build demand, they’d better start thinking about reducing supply. Some sharp questions have been raised in the ensuing debate, and they’re on my mind because I’ve been asked to talk about demand-building at a symposium later this month.

I wasn’t going to blog about the Landesman kerfuffle since everyone else did. (By the way, why are there so many fun words for this kind of communal dismay and debate? I could have said brouhaha, hullabaloo, ruckus, or dustup.) When I first heard what he had said, it seemed like such a patently self-defeating position. Of course the arts can build demand, I thought; to say otherwise is to throw up our hands (not to mention our marketing budgets) and go home. Forget every outreach and education program, forget audience research on needs and perceptions, forget innovation, forget participatory experiences, social marketing, collaboration, pricing…

But wait a second. Haven’t we been doing all that, and doing it with increasing sophistication and funding and a quiver full of new technological arrows? Yet the Survey of Public Participation in the Arts and plenty of other evidence tell us it’s not working (not for the performing arts, at least, although art museum attendance appears to be holding steady). When I started laying out for my talk all the ways that the arts and culture sector works to stimulate demand, and thinking about how few of those ways actually seem likely to grow the audience overall, I found I had more sympathy with Rocco’s point than I realized. ...

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Categories: Culture sector, Innovation, Museums, Performing arts, State of the arts
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February 21, 2011

Flash-mob arts performances where you least expect them

Are you one of the millions of people who've watched videos of the surprise arts performances that the Knight Foundation has been sneaking into grocery stores, malls, and office lobbies in eight US cities? If not, you're missing something that's both a kick and a revelation. The program, called Random Acts of Culture, pulls the arts off their pedestal and sets them, literally, in the marketplace.

These guerilla interventions into daily life have been met with delighted surprise, bemused attention, joyful laughter, lots of cell phone picture- and video-taking, even some moist eyes. The biggest Random Act so far (Knight is hoping to fund 1,000 of them by the end of 2013) was a Hallelujah Chorus at the Philadelphia Macy's in which 650 of the holiday "shoppers" (actually professional singers organized by the Opera Company of Philadelphia) burst into song, accompanied by the store's legendary organ. The video has drawn more than 7 million hits on YouTube and thousands of comments. In three months.

What struck me most forcefully, watching videos of Random Acts of dance, poetry, classical music, and opera from around the country, was that the bystanders (well, they start as bystanders but soon become an audience) are obviously experiencing a range of real, pleasurable human emotions. That’s something you can't usually see on the faces of arts audiences sitting in concert halls and auditoriums.

Why is that? Not just because they're not expecting an arts attack and are thrown off balance, although clearly that's part of the fun. I think it has to do with the fact that, in these Random Acts, the performers and the audience are in every sense on the same level. The performers are dressed like you and me. They're in our midst, not on a stage. We're together in this crazy business (opera, life).

And they have to compete for our attention. They can't presume it — they have to earn it by being terrific. (Historically, that was the norm rather than the exception. Think of Shakespeare's actors quieting the groundlings at the Globe by sheer presence, or a keyboard solo that makes people put down their drinks and pay attention at a jazz club.) So it feels more like an honest, spontaneous transaction: you be amazing, and I'll stop what I'm doing and watch with a grin on my face. ...

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Categories: Arts participation, Classical music, Engagement, Improvisation, Innovation, Participatory engagement and co-creation, Performing arts
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February 05, 2011

Classical improvisation is not an oxymoron (ask Gabriela Montero)

“It’s how I speak through music,” Gabriela Montero told us last night at the Harris Theater as she shifted into the improvisation portion of her recital. This was the part we were all waiting for, and what followed was highly un-classical behavior both onstage and in the audience. Evidence: a few dozen of us lustily sang the first few lines of Billy Joel’s “Piano Man” to Montero from our seats.

I’ll come back to that Billy Joel tune in a second. First, some setup about this unusual pianist and this split-personality concert. Montero, who hails from Venezuela and made her debut at the age of five, has the interpretive vision and technical brilliance to have become a top “straight” classical pianist, the kind who plays recitals and concertos at famous venues around the world. And in a way, she’s done exactly that.

In fact, for the first two-thirds of her concert last night, you would have thought that was the whole story. Polite applause when performer emerges from wings. Performer plays pieces listed in program, exits between groups of pieces, reenters to more applause. All very conventional, which I found disappointing. When latecomers were seated between works, Montero smiled a tight, annoyed smile and waited what seemed to me a pretentiously long time for silence before launching into the next piece.

But that’s not the whole story. Montero has also been improvising since childhood, and she does it at almost every concert, as a kind of extended encore to whatever’s on the program. She does it so brilliantly you’d swear you were listening to a canonical work by Chopin, Schubert, Haydn, or Bach, depending on her mood, and sometimes with a Latin dance rhythm thrown in for fun.

But to emphasize that you’re not listening to one of those masters, or to anything composed at all, Montero invites her audiences to suggest themes or songs that she can riff on. Hence the Billy Joel song we belted, which Montero knew but only vaguely. This isn’t a parlor trick meant to emphasize her ability to think on her feet. As she explained to us in the midst of the laughter-filled, at time raucously participatory improvisational section of the concert, the idea is to incorporate a melodic fragment of a song the whole audience knows, so everyone can hear it peeking out and being transformed during the five-or-so-minute-long impromptu she spins from it.

I found the experience dazzling and giddily fun, even oddly moving. We’re used to hearing works composed in the past, played by performers whose primary job is to connect us as directly as possible to the music in the score. The performer speaks for the composer, using her own “voice” to express what someone else wrote — the musical equivalent of a quote, not an utterance. ...

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Categories: Classical music, Improvisation, Innovation, Institutional personality, Participatory engagement and co-creation, Performing arts
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