The rap on research for the arts, museums, and education

April 06, 2012

Do cultural institutions tell stories? A new bestseller gets me thinking

The rise of live storytelling in recent years is remarkable, both for its bottom-up, scrappy scene (headquartered in Brooklyn, of course) and its rehabilitation of a historical form of entertainment and conviviality. A few storytelling events are held at museums, but that’s not the same as museums telling stories in their own exhibitions or programs. A new hiking memoir, of all things, just reminded me what the recipe has always been.

Having been laid up sick for a few days with the book, Wild, for company, I can tell you that its author, Cheryl Strayed, deserves the praise that critics have been showering on her. The book, which is about how she hiked the Pacific Crest Trail alone in order to put her reckless, splintered life back together, is heartfelt, honest, gripping, funny and, for me at least, deeply moving.

Those are critical clichés, I know. But there’s one kind of cultural narrative they’re almost never used to describe: museum exhibitions. Museum people often speak of exhibitions as “telling the story” of so-and-so, or collections as “telling the stories” of a particular time and place. But compared to the real storytelling that’s going on these days, from The Moth (pictured) to This American Life to books like Strayed’s, museums’ use of the word “story” feels like a mere metaphor, an approximation.

You’ve seen plenty of exhibitions with a historical shape, and a beginning, middle, and an end. But when’s the last time you came out of an exhibition feeling like somebody had told you a story? 

When’s the last time you’d have described an exhibition — or a symphony concert or dance program, for that matter — as heartfelt, gripping, honest, or moving? The individual artworks, historical artifacts, or performances, sure. But the exhibition — the evening — the program created by the cultural institution itself?

Strayed’s book got me thinking about the difference between a narrative (that slightly precious, academic word) and a story. Her book, like all good stories, moves in two directions, which we might call horizontal and vertical (see diagram, below). The horizontal direction is the unfolding of the plot: where the story is taking us, and how we’re going to get from here to there. It’s the dimension of surprises, twists, and the pleasure of wondering (or fearing or wishing) what’s going to happen next. When we say something is gripping or suspenseful, we’re praising the horizontal dimension.

Exhibitions, for all their traditional emphasis on chronological and other kinds of narratives, aren’t particularly good at this. As I’ve asked here before, when do museum visitors ever feel suspense about what the next gallery will tell them, or how it’s going to end? ...

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Categories: Classical music, History museums, Institutional personality, Museums, Public media, Science museums, Storytelling
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February 18, 2012

Your local multiplex — it’s not just for opera, symphonies, and theater anymore

Its starting to look like the essence of innovation is seeing new uses for old tools. Take the humble movie theater, once synonymous with watching ... well, movies. But the Met’s Live in HD, and later LA Phil Live concerts, made that assumption look so 20th century. Now a London exhibition on Leonardo da Vinci has come to a theater near you. Will museums become local in a whole new sense? 

You may have heard about the exhibition, at the National Gallery in London, which brings together works of Leonardo’s that have never been in the same place. More likely, you’ve read about the “live,” high-def satellite version playing at select movie theaters around the world, in last week's NY Times review and elsewhere. The program is distributed by the same people who give us the Met broadcasts, high profile theater performances, and the occasional rock concert, BY Experience, self-described “pioneers of global live cinema events.” 

What’s new, obviously, is that this is an exhibition, not a performance. You’re looking at artworks. But you’re also (as with the Met’s and LA Phil’s appealing backstage footage and performer interviews) seeing and hearing far more about the art, the artists, and the exhibition itself than you would while snaking your way through the show at the National Gallery. You get the process, not just the product.

In a way, this is a natural evolution of what museum media and technology people have been trying to get their colleagues elsewhere in the museum field  to do for years: to stop thinking of virtual experiences of objects as a threat to in-person encounters with the real thing — a seductive but empty thrill that competes with the more profound in-person experience — and start seeing them as a way of deepening, extending, and personalizing that live experience. 

Few have argued openly that electronically mediated experiences can be legitimate, stand-alone ways of connecting with art, different from but on a par with seeing the genuine article face to face. 

Yet technological advances are changing that calculus. The advantages of the virtual experience are becoming harder to forget about when you’re standing in a crowd trying to see a painting that you can’t get particularly close to and certainly can’t manipulate (as in Google's Art Project), with no globetrotting curators or famous actresses on hand to talk to you about it with a humanizing passion and wit. “Live” can have more than one meaning.

Not that the Leonardo production — which premiered on February 20 and will be shown again at select theaters through the end of the month — is particularly witty. Picture a cross between an Oscar-night telecast (appropriate, given that you’re in a movie theater) and a PBS great-artist documentary. I’ve been listening to enough science podcasts lately to find the tone here a little precious and self-conscious, as if the museum and the filmmakers are anxious to be taken seriously. (Not something that worries particle physicists, for example.)

But still, this is the proverbial game-changer. Not only has the phrase “traveling exhibition” been given a whole new meaning, economically. Art museums are going to have to join their performing arts cousins in grappling with questions about whether they’re in the business of serving local audiences with traditional, live museum experiences or in the business of serving global audiences with electronically distributed experiences. 

Either way, they’ll have to think very differently about how they’re competing, and for whom. As Alan Brown argues in a forthcoming paper on the evolution of arts venues, local arts organizations may lose audiences as consumers head instead to their local multiplexes to see top-drawer international productions beamed in for a night or two. Institutions that aspire to be those international purveyors (like the LA Phil, pictured) will have to reinvent their business models in a way that embraces — and fully interweaves — local production and international distribution. 

That won’t be easy. But these days, invention is the mother of necessity.

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Categories: Business models, Classical music, Innovation, Museums, Performing arts, State of the arts, Technology, Venues, Visual art
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January 16, 2012

In the arts, audience-centered business models start with the art, not the business

In my last post, I asked where the consumers are in the Colorado symphony’s new “customer-driven” business model and promised a few examples of ways arts groups are getting audiences into the picture a little more creatively. It’s about not thinking of them as consumers or audiences in the first place, but as collaborators.

Take the street-filmmakers of Germany’s Gob Squad, whose recent film starring passersby in New York’s East Village, “Super Night Shot,” was screened at the Under the Radar festival only minutes after it was shot. (The last scene was filmed in the lobby of the theater, so the crowd watched themselves watching for the arrival of the actors.)


The Gob Squad's Bastian Trost, in mask, with a passerby recruited as an actress. Photo Piotr Redinski for the New York Times 

Or Martha Graham’s “On the Couch” video competition — actually more of a narration competition, in which you’re asked to imagine, write, and record the inner monologue of a Graham company dancer performing an evocative solo in one of two online videos.

Remember “reader response” theory from the ‘70s, that radically postmodern idea that the artwork is completed by the beholder? The object or “text” doesn’t exist as such until an audience engages with it. Well, that idea turned out to be just a foreshadowing of what’s going on today. Viewers are quite literally completing the art. And it doesn’t even feel particularly radical when they do.

Or think of the Plains Art Museum’s “You Like This: A Democratic Approach to the Museum Collection,” which crowdsourced the selection of objects for a permanent collection highlights show. (Apparently even the most progressive practices at art museums still involve a colon in the middle of the title, just like a PhD dissertation.)

Or all the ways that classical musicians are reinventing classical music “without the tuxes,” as one recent story put it.  This alt-classical “revolution” (in, for example, the Pacific Northwest) isn’t news to anyone reading this blog, of course — some of you are the ones taking over bars and coffee shops armed with cellos. It may not be participatory in the same sense that the Gob Squad, Martha Graham, or Plains Art Museum examples are. But it shares their democratic, street-level ideals.

In an era when headlines like Salon’s recent “Can the Symphony be Saved?” are frequent enough to blur together, established orchestras will have to try harder to shake off the chains of caution, self-importance, and (maybe the heaviest shackles) nostalgia. Yes, it’s admirable that Colorado’s new plan was developed by the musicians and staff working hand in hand. That clearly took courage and leadership, and other orchestras should continue trying to tear down the same wall. ...

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Categories: Arts participation, Business models, Classical music, Innovation, Institutional personality, New audiences, Performing arts, Venues, Young audiences
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January 06, 2012

At the Colorado Symphony, half-steps toward a “consumer-first business model”

The orchestra’s new business plan, “Creating a 21st Century Orchestra,” is being positoned as a radical step toward relevance and away from the pieties of the past. But compared to some of what’s going on in the arts these days, it doesn’t push very far. Where are the consumers in this new model? Largely in their seats, where they belong.

Reading the plan, I was reminded of what a friend said after returning from the League of American Orchestras conference a year or two ago. “It’s a dinosaur convention,” he reported. “They all know the comet has struck, but they have no clue what to do about it.”

In the Colorado document, there’s much talk of new realities and the need for “redirection.” “The program content and existing format of the orchestra is no longer appropriate to adapt to a viable 21 century model,” the plan declares. But that big diagnosis is followed by a small, familiar prescription: the orchestra will “expand its performances through full orchestra, chamber orchestra, and small ensembles to venues around the entire area.” 

The logic, presumably, is that what’s no longer relevant Coloradans when presented in Boettcher Hall will be relevant when presented in venues in their own communities. That makes a little sense, but only a little. Venues make a difference when they create alternative frames for the arts experience: new conventions, behaviors, participation, interaction, vibe. (Arts researcher Alan Brown has a terrific forthcoming paper about the role of venues, which I'll link to.)


Jeffrey Kahane leads the Colorado Symphony Orchestra. Photo Karl Gehring, The Denver Post

There’s no mention of any of that in the Colorado plan. Instead, it reaffirms the traditional, presentational model of classical music (“uncompromising artistic quality presenting music that is timeless and fostering new music”) as well as a taste-making function that sounds painfully self-justifying in this context (“our artistic responsibility to be a curator of the great music, traditional and contemporary, as a service to our community”). Nobody seems to have noticed that values like those are what led orchestras to the relevance and support challenges they currently face, and which the new plan is supposed to address.

In other words, everything’s being questioned except the underlying assumptions. 

I guess that’s a formula for incremental change, at least, and for the institutional stability that makes change possible. But it may also make institutions themselves—established, sizable, and reasonably well-funded arts organizations like the Colorado Symphony—vulnerable to competition from upstarts offering consumers more dramatic departures from tradition and more involving forms of relevance.  

I’ve blogged about some of those upstarts before, and in my next post I’ll look at a few more who are getting consumers out of their seats and into the business (and artistic) model.

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Categories: Business models, Classical music, Innovation, Institutional personality, New audiences, Performing arts, Strategy and strategic planning
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December 05, 2011

Flash-mob opera: The devil is in the attitude

So these four opera singers walk into a food court... It worked beautifully in Philadelphia’s Reading Market last winter, as I blogged at the time. But a week’s worth of Chicago Opera Theater singers doing the same thing in Chicago suggests that it’s not easy to make this kind of public arts-grenade infectious rather than merely interesting.

The setting and the surprise are the same: a busy downtown food market at lunchtime, with diners eating, reading, and talking. Some music begins—in this case a pianist at an electronic keyboard—and one of the people waiting on line for coffee turns around and begins to sing an operatic chestnut in a big, gorgeous voice.


Video and photos below: Marcus Leshock/WGNTV)

The folks at Chicago Opera Theater are clearly taking a page from their colleagues at the Opera Company of Philadelphia, who have done several of these stealth interventions under the Knight Foundation’s wonderful “Random Acts of Culture” program.

But compare the videos (Chicago and Philadelphia) and photos and you can sense a subtle but decisive difference. The bystanders—bysitters?—in Chicago don’t really get into it. They seem intrigued but not enlivened. Their faces have a slightly closed-off look, the look you get when someone's trying to sell you something. For the most part, they go on with what they were doing.

Whereas the faces in Philadelphia are smiling, energized, made happier. They pull out their smartphones to shoot video. Strangers talk and gesture to each other. A crowd gathers.

What’s the difference? Not artistic quality, at least in the usual sense. It’s something in the faces and body language of the performers. The OCP singers are clearly having fun, relishing the stunt and the connections it lets them make with people. This is classical music as a social practice.

The COT singers pull the same stunt gamely, but gamely isn’t the same thing as wholeheartedly or comfortably. Their smiles seem a little more stagey. Their eyes aren’t twinkling with the giddiness of the enterprise, the energy that turns a performance into a party. They're putting themselves out there, but they're not making a scene.

Predictably, they get back what they give. ...

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Categories: Chicago, Classical music, Improvisation, Innovation, Institutional personality, New audiences, Performing arts, Venues
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July 31, 2011

Classical chops, rock vibe: 2Cellos shows what else can happen

A few days ago, Luka Sulic and Stjepan Hauser, two high-octane Croatian musicians known as 2Cellos, played at Le Poisson Rouge in New York. I wish I’d been in town to see them live, because their viral YouTube videos display all the qualities I’ve been saying classical music needs more of: rawness, energy, impoliteness, spontaneity, ego. If you haven’t watched them in action, you’re missing something.

The two young cellists are both classically trained: both attended royal conservatories in the UK and one of them (Hauser) was a student of the late cello legend Mstislav Rostropovich. Both were doing well on the competition circuit and were playing internationally at all the right venues. 

Apparently they avoided the indoctrination that usually comes with that kind of training — the traditional ideals that still shape the careers of many classical prodigies. They’re working outside of the culture of classical music, making other uses of their prodigious talent and rigorous training. For one thing, they’re playing rock, or at least that’s what they got famous for, almost overnight on YouTube: propulsive, virtuosic renditions Guns N’ Roses’ “Welcome to the Jungle” and Michael Jackson’s “Smooth Criminal.”

But it’s not just what they play, it’s how: fiercely, almost animalistically, twisting with energy, stamping their feet, and beating up their instruments. Their bows literally shred during the performance. In other words, they embody the subversive energy of rock and roll, the Dionysian upwelling that felt, to the establishment in rock’s early days, so aggressive and sexual and threatening.

The response they’ve been getting is more enthusiastic and more genuinely human than any classical audience reaction I’ve seen. No wonder Elton John asked them to tour with him this summer and fall (see photo with Sir Elton).

The classical realm (if that’s where we are) hasn’t seen anything like it since Nicolo Paganini, who was something like the Eddie Van Halen of his day. Classical music people often bring up Paganini to show that classical music can have the rabid crowds and almost-destabilizing force of popular music. But that begs the question of what has happened in the 170 years between Paganini and, say, Lang Lang, who’s a major star by classical standards but about as subversive as a Harry Potter sequel.

Sulic and Hauser are answering that question by example. They’re also demonstrating that conservatory training can pay off in ways that look very different from the traditional picture of success. Not long ago they might have been considered apostates, but given the conversation that’s going on at arts colleges (at least in the US) about creativity, innovation, and the changing role of musicians and artists in society, I’ll bet those two handsome cellists become poster children for the new era.

What do you think? Is it classical? Does it matter? And what (if anything) does it mean for classical music’s relationship to the broader culture?

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Categories: Classical music, Culture sector, Demographics, Innovation, Institutional personality, Performing arts
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July 10, 2011

Guest blogger: Lily Ahrens on how new venues reach new audiences, at a cost

I was delighted a few days ago when someone who’s been freelancing in our office, Lily Ahrens, emailed me to volunteer a guest blog post. Of course I agreed, and not just because the question she wanted to raise is near to my own heart. Lily is a multi-talented young violinist and fiddler with a master’s degree in urban geography (she wrote her thesis on how performance spaces influenced the arts scene in Asheville, NC). Her background in both classical and folk music gives her the perfect perch for these observations:

I recently attended performances by rockabilly group Southern Culture on the Skids at the Old Town School of Folk Music here in Chicago, and Rebirth Brass Band at Symphony Center, home of the Chicago Symphony Orchestra. These venues are drastically different from both bands’ typical spots, which allowed me to observe the influence of venue on performance. The new venue may have exposed these bands to a new audience, but they also created significantly different performance experiences.

The first time I heard them, Southern Culture was at an outdoor street festival. The crowd, mostly in their thirties, was rowdy: dancing, laughing, singing, and yelling back and forth with the band. Dancing was also a key feature at the Rebirth show I saw at the Howlin’ Wolf in New Orleans. The Howlin’ Wolf is a large music club with a big bar and open space to congregate in front of the stage. The type of music Rebirth plays is infectious. I can't imagine listening to it without dancing. At least I couldn’t, until I went to their Symphony Center performance.


Rebirth Brass Band plays the Howlin' Wolf in New Orleans

Symphony Center attracts a much older audience than the Howlin’ Wolf. The ornately-decorated, formal space dictates a more proper decorum. The audience stayed seated for much of the performance, even while the musicians danced and motioned for us to follow suit. For a couple of exuberant songs we did stand, as an entire audience. But as the song ended we dutifully took our seats. At one point, a small group of ardent supports danced near the stage while the rest of the audience sat. This lasted only until an older gentleman, whose view was slightly blocked, asked them to sit down. He was visibly annoyed that the dancers were interfering with his experience.

That’s the difference right there. At the Howlin’ Wolf, dancing is an intrinsic part of the experience, which is defined broadly to include the audience, ambiance, activities like drinking and talking — the whole thing. Whereas at Symphony Center, the experience is defined more narrowly as the music itself, so anything in addition to the music is viewed as extraneous or a distraction. ...

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Categories: Arts participation, Chicago, Classical music, Demographics, Guest blogger, Institutional personality, Performing arts
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July 02, 2011

A dubious pep talk from Norman Lebrecht: The orchestra as “relief” from our “communicative addiction”

Lebrecht, a prolific and provocative commentator on the classical music scene, has written an appropriately sober state-of-the-field piece in a British cultural monthly. The question being raised around the world, he tells us, is “Who needs a symphony orchestra?” His answer is that we all do, because classical concerts “restore balance to over-busy lives.” Maybe, but that argument is part of the problem.

Lebrecht’s summary of recent good and bad news in classical music draws from Europe and Asia as well as the US, so it provides some helpful context for us provincial Americans. But his reasons for believing that “that the symphony orchestra will always survive” are pretty familiar:

[I]n a lifestyle of wall-to-wall wi-fi and instant tweets, the concert hall is one of the few places where we become reachable, where we can switch off our lifelines and surrender to a form that will not let us go for an hour or more. The symphony orchestra is our relief from the communicative addiction. It forces us, willy-nilly, to resist the responsive urge. It is a cold-turkey cure for our reactive insanity, our self-destroying restlessness.

Sure, that’s an interesting twist: we become “reachable” in an emotional or spiritual sense only when we become unreachable in a technological sense: when our gadgets are turned off.

And I’m struck by how similar Lebrecht’s diagnosis is to Martha Lavey’s, which I blogged about here recently. Lavey, the artistic director of Steppenwolf Theater, argued that sitting quietly in the dark with our devices put away forces us to internalize and process our responses to the artwork, whereas putting those responses into words for a tweet or a text shortcuts that inward reckoning and diffuses the moment. Clearly Lebrecht would agree.

But at bottom this is the old notion that classical music is a retreat from contemporary life, an antidote to its poison, rather than a vibrant part of it. As I’ve argued here before, it’s a self-defeating position: you can’t argue for classical music’s relevance to contemporary culture while also insisting that its virtue lies in how set apart from that culture it is. ...

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Categories: Arts participation, Classical music, Performing arts, State of the arts
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February 21, 2011

Flash-mob arts performances where you least expect them

Are you one of the millions of people who've watched videos of the surprise arts performances that the Knight Foundation has been sneaking into grocery stores, malls, and office lobbies in eight US cities? If not, you're missing something that's both a kick and a revelation. The program, called Random Acts of Culture, pulls the arts off their pedestal and sets them, literally, in the marketplace.

These guerilla interventions into daily life have been met with delighted surprise, bemused attention, joyful laughter, lots of cell phone picture- and video-taking, even some moist eyes. The biggest Random Act so far (Knight is hoping to fund 1,000 of them by the end of 2013) was a Hallelujah Chorus at the Philadelphia Macy's in which 650 of the holiday "shoppers" (actually professional singers organized by the Opera Company of Philadelphia) burst into song, accompanied by the store's legendary organ. The video has drawn more than 7 million hits on YouTube and thousands of comments. In three months.

What struck me most forcefully, watching videos of Random Acts of dance, poetry, classical music, and opera from around the country, was that the bystanders (well, they start as bystanders but soon become an audience) are obviously experiencing a range of real, pleasurable human emotions. That’s something you can't usually see on the faces of arts audiences sitting in concert halls and auditoriums.

Why is that? Not just because they're not expecting an arts attack and are thrown off balance, although clearly that's part of the fun. I think it has to do with the fact that, in these Random Acts, the performers and the audience are in every sense on the same level. The performers are dressed like you and me. They're in our midst, not on a stage. We're together in this crazy business (opera, life).

And they have to compete for our attention. They can't presume it — they have to earn it by being terrific. (Historically, that was the norm rather than the exception. Think of Shakespeare's actors quieting the groundlings at the Globe by sheer presence, or a keyboard solo that makes people put down their drinks and pay attention at a jazz club.) So it feels more like an honest, spontaneous transaction: you be amazing, and I'll stop what I'm doing and watch with a grin on my face. ...

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Categories: Arts participation, Classical music, Engagement, Improvisation, Innovation, Participatory engagement and co-creation, Performing arts
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February 05, 2011

Classical improvisation is not an oxymoron (ask Gabriela Montero)

“It’s how I speak through music,” Gabriela Montero told us last night at the Harris Theater as she shifted into the improvisation portion of her recital. This was the part we were all waiting for, and what followed was highly un-classical behavior both onstage and in the audience. Evidence: a few dozen of us lustily sang the first few lines of Billy Joel’s “Piano Man” to Montero from our seats.

I’ll come back to that Billy Joel tune in a second. First, some setup about this unusual pianist and this split-personality concert. Montero, who hails from Venezuela and made her debut at the age of five, has the interpretive vision and technical brilliance to have become a top “straight” classical pianist, the kind who plays recitals and concertos at famous venues around the world. And in a way, she’s done exactly that.

In fact, for the first two-thirds of her concert last night, you would have thought that was the whole story. Polite applause when performer emerges from wings. Performer plays pieces listed in program, exits between groups of pieces, reenters to more applause. All very conventional, which I found disappointing. When latecomers were seated between works, Montero smiled a tight, annoyed smile and waited what seemed to me a pretentiously long time for silence before launching into the next piece.

But that’s not the whole story. Montero has also been improvising since childhood, and she does it at almost every concert, as a kind of extended encore to whatever’s on the program. She does it so brilliantly you’d swear you were listening to a canonical work by Chopin, Schubert, Haydn, or Bach, depending on her mood, and sometimes with a Latin dance rhythm thrown in for fun.

But to emphasize that you’re not listening to one of those masters, or to anything composed at all, Montero invites her audiences to suggest themes or songs that she can riff on. Hence the Billy Joel song we belted, which Montero knew but only vaguely. This isn’t a parlor trick meant to emphasize her ability to think on her feet. As she explained to us in the midst of the laughter-filled, at time raucously participatory improvisational section of the concert, the idea is to incorporate a melodic fragment of a song the whole audience knows, so everyone can hear it peeking out and being transformed during the five-or-so-minute-long impromptu she spins from it.

I found the experience dazzling and giddily fun, even oddly moving. We’re used to hearing works composed in the past, played by performers whose primary job is to connect us as directly as possible to the music in the score. The performer speaks for the composer, using her own “voice” to express what someone else wrote — the musical equivalent of a quote, not an utterance. ...

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Categories: Classical music, Improvisation, Innovation, Institutional personality, Participatory engagement and co-creation, Performing arts
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