The rap on research for the arts, museums, and education
March 04, 2010

Layoffs in Cincinnati underscore the darker side of the museum financial picture

Yesterday’s announcement of cuts at the Cincinnati Art Museum reminds us not to get cocky about an economic recovery any time soon. It also highlights the need for more rethinking and risk.

AAM’s new survey showing attendance increases at a majority of American museums in 2009, which I blogged about last week, also made no bones about the financial stress that many museums are (still) feeling: 41% reported moderate financial stress and more than a quarter (26%) pegged their stress as severe.

Count the Cincinnati Art Museum among the latter. According to a somber email sent to members yesterday by the museum’s director, Aaron Betsky, the museum has laid off four staff and eliminated another two positions through attrition. It will also reduce its exhibition slate, which presumably means cancelling some already-scheduled shows. Betsky doesn’t say which ones, nor which departments the layoffs took place in. (The staff was informed of all this on Friday.)

Unfortunately, this is a familiar story these days, although of course that won’t blunt the pain for the staff members who were let go. But what caught my eye in Betsky’s email was the titles of two upcoming exhibitions that have not been cancelled:

...[T]here will be fewer exhibitions, but you will still be able to enjoy Wedded Perfection beginning in October, and The Amazing American Circus Poster beginning in February, 2011.

Hold on a minute. I don’t know enough about either show to say this with confidence (nothing is available online about Wedded Perfection, and the circus poster exhibition appears to be from the museum’s own collection, organized in collaboration with the Ringling Museum), but by their titles these don’t appear to be the kind of energetic, risk-taking programs you might expect a museum in dire straits to offer in order to improve its fortunes. They sound like business as usual.

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Categories: Innovation, Museums, Research findings, State of the arts, Visual art
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March 03, 2010

Spontaneous natural history collection sur la plage

Is collecting nature or nurture? Some thoughts on a little “museum” of found objects I saw on vacation last week.

Museum directors of a certain stripe are fond of saying that collecting is a universal human impulse, especially among kids. The idea is that all kinds of people can relate to museums because everyone knows first-hand the thrill of gathering, organizing, comparing, and studying cool stuff — and it doesn’t matter whether the stuff in question is Renaissance sculpture or dead, soon-to-be-smelly sea stars that washed up in the tide.

Last week, at a hotel my family and I were staying at on St. Martin (I know, it’s a dog’s life), we noticed that a table near the beach had been covered by a collection of shells, corals, seaweeds, sea-glass, stones, and other eye-catching specimens. It seemed to belong to everyone and no one, and a security guard I asked told me that it had been there about two months. During our week there we added a few things to it and saw other guests (kids and adults) do the same. Everyone seemed to enjoy picking things up, touching them, rearranging. There was also some taking away, as my daughters and I discovered when the sea star we contributed was gone the next day. 

Still, I found it delightful. (My girls never got past their indignation that some people were treating it as a trading post.) In this age of participatory engagement and what Clay Shirky has called “the power of organizing without organizations,” here was a community collection that had arisen without rules or even communication but which mirrored (in a raw, messy way) some very old museological impulses: it was organized by form but in a pre-taxonomic way; it mixed biological and inorganic samples, marine and land species, the everyday and the exotic; it seemed to evolve over time as better specimens of the same sort or new categories altogether were added (and others were “deaccessioned” for communal or selfish reasons); and it was of course unlabeled, a piece of installation art as much as armchair science.

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Categories: Co-created experiences, Early exposure, Learning, Museums, Natural history, Personal reflections, Visual art
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February 26, 2010

Better news about museum attendance

This morning the American Association of Museums released the findings of its new Survey of Museum Attendance and Finances, which showed fairly widespread gains in visitorship in '09. This further complicates the picture painted by other recent studies.


AAM surveyed its member museums last month to learn, among other things, how attendance had fared in '09 compared to '08. (Full disclosure: I’m on the advisory council for AAM’s Center for the Future of Museums.) More than half (57%) of museums reported an increase, and the good news extended across most museum categories, from art to history. A whopping 81% of science and technology centers reported an increase, which makes sense given the importance of family time and entertainment during economic downturns. (We don’t know how much of the growth in this category came at the IMAX box office. Hollywood itself had a record year, at least in terms of revenue.) Yet the category that includes zoos, aquariums, nature centers, and botanic gardens — many of which also serve that family, infotainment-seeking audience — was the least likely to report gains, with only 50% saying visitation had increased. Go figure.

Some relationships that caught my eye:
 

  • Museums that offer free admission were more likely to report increased attendance than ones that charge (67% vs. 55%). This puts another arrow in the quiver of advocates for free museums. Interestingly, museums with suggested admission fees performed the same as ones that charge a fixed amount, perhaps because, in practice, suggested policies often look and feel a lot like mandatory ones. (Not incidentally, more museums are charging now than in '08.) 

  • Larger museums were more likely to feel economically stressed than smaller ones. This makes sense because large museums tend to have larger endowments that they’ve traditionally relied on, and investment income was the hardest-hit source of revenue (followed by corporate and government support…all of which affirms the conclusion from our first CultureQ dialogue). 

  • Museums in New England were most likely to feel that economic stress, and museums in the Mountain and Plains states were least likely. This one is murkier: I’m guessing it has to do with economic factors, population shifts, and museum-specific factors such as the geographic distribution of larger-budget museums and museums that have expanded during the building boom of the last two decades.
     

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Categories: Arts participation, Culture sector, Museums, Research findings, State of the arts
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February 19, 2010

What can museums learn from “club classical”?

Art, science, and history museums are almost synonymous with their physical, institutional spaces and the conventions associated with them. Until recently, you could have said the same thing about classical music.

New Yorker music critic Alex Ross has been worried lately about the declines in classical music attendance revealed by various national studies. One of the bright spots he sees — in fact, one potential solution to the broader problem, if the experiment works — is Le Poisson Rouge, the downtown venue in which classical music is played in a jazz-club setting, with patrons drinking and eating and performers talking casually about their work between pieces, just like jazz, folk, and rock performers do.

This isn’t “lite” classical or pop-idol crossover. Serious, marquee-name musicians play at the club, and the programming runs from Bach to cutting-edge contemporary fare. No dumbing down here; just a different set of conventions around the music — conventions that appear to be more relevant, accessible, and appealing to some people than the stylized formality of most concert halls.

Poisson Rouge’s founders are part of a small but expanding circle of performers (like Matt Haimovitz), ensembles (like Eighth Blackbird) and others around the field who are exploring what can happen when you separate the “production” of classical music from the system of nonprofit institutions and foundations that have supported, housed, and controlled that production for the last hundred years or so.

And this, in turn, is something I think of as part of a broader trend toward the de-institutionalization of culture, despite the fact that a few institutions are trying it, too.

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Categories: Classical music, Institutional personality, Museums, Natural history, Visual art
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February 12, 2010

Letting their hair down, awkwardly

Yale’s already-infamous musical admissions video shows how easy it is for institutions to come across as old fashioned even when they’re using new media.

Billed as an “independent an independent collaboration between Yale undergraduates and recent alumni working in the admissions office,” the 17 minute video is a slickly-produced, peppy campus musical number in which students sing and dance answers to the question that all college recruitment videos (and viewbooks and brochures) are meant to answer: it’s titled “That’s Why I Chose Yale.”
 


The Gawker took its swings shortly after the video was released in mid January, and a post at IvyGate was titled “That’s Why I Chose to Ram a Soldering Iron Into My Ears.” At some point the university felt it prudent to disable the ratings and comment features on YouTube.

This week even the New Yorker couldn’t restrain itself from jumping on the pileup, running a “Talk of the Town” piece about the embarrassed giggles and cringing bewilderment of Yale alumni who have seen the video...although some of them couldn’t bear to watch the whole thing.

Wait a minute. Isn’t this the very prescription for success in the YouTube era? The video was a participatory creative act rather than a top-down fiat. It let the students speak — okay, sing — for themselves about the university, not unlike MIT’s pioneering student blogs on its admissions page (which my colleague Bill wrote about in a recent post). It uses contemporary media to meet its audiences on their own turf. It delivers its message with energy and enthusiasm, avoiding the rationalist trap into which so many educational and cultural marketing efforts fall. And it’s an innovation, a risk: just what the doctors have been ordering.

So what’s wrong with this (motion) picture?

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Categories: Culture sector, Engagement, Higher ed, Institutional personality, Museums, Performing arts, Social media, Student research
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February 10, 2010

Familiarity can breed comfort, too

Re-reading Catcher in the Rye has me wondering about the delicate balance that museums have to strike between the new and the familiar.

Like many people, I’ve found myself thinking about the book since the death of JD Salinger last week. It’s been many years since I’ve read it, and the details are a little hazy in my mind. I remember Holden’s obsession with “phoniness” and that he has a kid sister named Phoebe. And one detail that’s always stuck in my mind: that he makes a visit to the American Museum of Natural History.

I paged through my copy of the book this morning and found the passage where Holden visits the museum. It’s a lovely moment and fun to re-read it now that thinking about museums is my full-time job. What really struck me, though, is why Holden likes the museum so much:
 

“The best thing, though, in that museum was that everything always stayed right where it was. Nobody'd move. You could go there a hundred thousand times, and that Eskimo would still be just finished catching those two fish, the birds would still be on their way south, the deers would still be drinking out of that water hole, with their pretty antlers and their pretty, skinny legs...”


Now, Holden’s psychological need for stability might be greater than most people’s. Nevertheless it got me thinking: I counsel museums about the need for new-ness in the visit experience far more often than the need for same-ness. In both qualitative and quantitative research, visitors (especially young adults) tell us that their desire to learn, see, or experience something new is a strong driver of their attendance at museums. So it’s natural to focus my thinking on how museums can keep the experience “fresh” so that the appeal of the new is a continual draw. But by taking that focus, have I under-valued the role of ritual and nostalgia in the museum experience?

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Categories: Culture sector, Museums, Personal reflections, Visitor experience
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February 04, 2010

Welcoming back the amateurs

The relationship between professional presentation and amateur participation may be the most urgent topic in the arts today. In Baltimore, some intrepid musicians are showing us a way back to the future.

Grim news about declining audiences from the SPPA and the new National Arts Index. Shrinking endowments. Contract renegotiations. Programming cutbacks. You might expect a struggling orchestra to pull out the film scores and bring on as many star soloists as it can afford, or reemphasize its musical excellence and world-class stature.

You might not expect it to invite a few hundred amateur musicians to join the professionals onstage without so much as an audition.

But that’s what the Baltimore Symphony did this week, thanks to Marin Alsop’s warm-blooded understanding of the participatory shift underway in contemporary culture. As Anne Midgette explains in yesterday’s article, Alsop decided to call a pair of concerts “Rusty Musicians with the BSO” and invite “anybody older than 25 who played an orchestral instrument and could read music” to “have a chance to perform serious orchestral repertory with the BSO players.”

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Categories: Classical music, Institutional personality, Performing arts
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January 28, 2010

Would you like any local flavor with that?

Starbucks is “eschewing its cookie-cutter ways” and letting variation and independence bloom. If they can do it, how about museums and symphonies?

You may have heard that Starbucks, a brand almost synonymous with product consistency, has begun opening coffee shops that look and feel like independent, neighborhood coffeehouses. No Starbucks logo, and barely the Starbucks name. Instead, they’re called things like 15th Avenue Coffee and Tea, just like the local options. They buy small-batch beans and brew carefully to order, like the artisanal coffeehouses do. The design of each location is a one-off rather than a knock-off, expressive of the local scene.

Sure, this is an attempt to co-opt the entrepreneurial and anti-corporate energies that have fueled (along with all that caffeine) the resurgence of the local coffeehouse in the last decade or two. As a consumer I’m not sure I like the idea, and clearly I’m not alone.

But as a consultant who studies how people make choices that confirm their sense of themselves, their desired identity (like museum visiting and concertgoing) – well, I have to admire the insight of the Starbucks folks into a certain kind of twenty-first century mindset.

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Categories: Classical music, Consumer decision-making, Institutional personality, Museums, Performing arts, State of the arts, Strategy and strategic planning
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January 22, 2010

Upcoming webcast: a lecture on demographic change

The Center for the Future of Museums hosts a talk by Los Angeles Times columnist Gregory Rodriguez on cultural transformation. It’s not just for museums.

The free webcast is next Wednesday, January 27 at 2pm Eastern time. You’ll need to register here.

The lecture was actually given by Rodriguez in Washington, DC in December and taped for this webcast. But he’ll be online Wednesday for a live Q&A, and there will also be a panel discussion.

Rodriguez is a big name in the world of demographic change, ethnicity, and policy, especially on Latino issues. He was asked by Elizabeth Merritt, who runs the new Center for the Future of Museums at the American Association of Museums (AAM), to turn his gaze on cultural institutions and speculate about how demographic shifts will affect them.

You can get a glimpse of his thinking in an op-ed column he wrote after giving the talk, “Big Tent Salvation for the Arts.”

In audience research and evaluation, we’re often asked to study Latino populations as a distinct group with its own special needs. But that can be a form of segregation, or at least compartmentalization. It might be smarter — and it will probably become necessary, anyway — to try to integrate our understanding of Latinos and other growing minorities in every “general” study we conduct.

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Categories: Consumer decision-making, Demographics, Higher ed, Museums, Other nonprofits, Performing arts, Research findings, Strategy and strategic planning
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January 21, 2010

The truth doesn't have to hurt

An Onion headline caught my eye because it jokes about something close to home: the self-interest at the heart of many institutions’ audience research efforts.

I do empathize with the joke at the core of the article, from back in September, “University Of Illinois Researchers Find Link Between Attending University Of Illinois, Receiving Solid Education At Great Price.” Isn’t that the dream that everyone has for the audience research projects they fund or lead? How could an organization go into audience research not hoping that it emerges with a report validating its worth and proving its indispensability in stark black and white (or better yet, colorful graphs and charts)? 

(On a related note, check out a post that my colleague Cheryl wrote on advocacy vs. empiricism. She could have used the same Onion headline.)

For the people within institutions who are responsible for research, hesitation and nervous anticipation about what the study will uncover are natural. What if the report highlights the areas in which we’re most vulnerable as an organization? Areas where we fall short? Or initiatives that have cost a lot of money but haven’t yet had a measurable impact on my audience or mission? Am I supposed to feel proud to share findings like those? How will I get funders and board members to trust my decisions and open up their wallets to me after research findings like that?

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Categories: Performing arts, Research findings, Research independence, Strategy and strategic planning
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