What they're saying

As the old Hollywood saying goes, the only thing worse than being talked about is...not being talked about. We asked a few of our clients to share their thoughts about working with us.

 

"Slover Linett's work with us spanned both researching our constituents and helping us hone our branding and messaging strategies. The research not only identified new target audiences — it brought change to all aspects of our organization, from our tours to our website and marketing efforts. Getting clarity on what our potential patrons think of us helped us form new ways of connecting to them and making architecture a part of their lives."

Lynn Osmond, Hon. AIA
President & CEO
Chicago Architecture Foundation

"Slover Linett provided us with insightful analysis, objectivity, and an in-depth knowledge of our world, anchored by solid research. Understanding the motivations of our current and potential audiences has been invaluable to us as we create new positioning statements and key messages that highlight the unique attributes of our programming."

Anna Ables
Dir. of Marketing & Public Relations
The Theatre School at DePaul University

“Slover Linett offered us insight that was not only smart, but also action-oriented. They listened to our needs and helped us develop a plan that met our goals. Since our research project with them, we’ve learned better ways to connect with our current subscribers and encourage new subscribers to join us.”

Roche Schulfer
Executive Director
Goodman Theatre

“There is no more valuable marketing tool than research. You get an amazing return on your investment in the form of priceless feedback from your customers, who will tell you everything you need to know to market effectively.” (Slover Linett client since 1999)

Jonna Robertson
Director of Marketing
Chicago Symphony Orchestra

“Peter Linett offers that rare combination of strategic brilliance and a thorough grounding in analysis. He has the ability to reduce complex research findings to a clear way forward, and articulate big-picture recommendations that are practical and actionable.”

Jay Finney
Chief Marketing Officer
Peabody Essex Museum

“It takes creative thinking as well as buttoned-down research to shape strategies for today’s arts audiences, and I think Slover Linett offers both. It has been such a pleasure working with your remarkably talented staff. When we were reviewing other companies for our project, yours was heads and shoulders above the rest! Thanks for all your leadership on our behalf.”

Danielle Rice, Ph.D.
Executive Director
Delaware Art Museum and Arts For Delaware’s Future

“I tell our colleagues in other arts groups that Slover Linett Strategies is the “perfect” consulting firm—knowledgeable, smart, strategic, and respectful of the client organization’s culture, needs, and constraints. We never get boilerplate proposals or analysis. We’ve been working with Slover Linett on audience research for over five years, and we continue to count on them to push us beyond our assumptions in a practical way that we can use tomorrow.”

Karen Fishman

Executive Director

Music of the Baroque

“I thought I had learned everything by just attending the focus groups. But your report went much deeper. You really interpreted their comments and gave us valuable recommendations. It was more than the sum of its parts.”

Susan Faraone
Former Associate Vice President, Alumni Relations & Development
The University of Chicago

 

 

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January 16, 2012 | Peter

In the arts, audience-centered business models start with the art, not the business

 »

In my last post, I asked where the consumers are in the Colorado symphony’s new “customer-driven” business model and promised a few examples of ways arts groups are getting audiences into the picture a little more creatively. It’s about not thinking of them as consumers or audiences in the first place, but as collaborators.

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